Legal
Terms of Use
The short version
Send the mail your users asked for and we will do our best to get it delivered. Send bulk mail to people who never asked, and we will cut you off — not out of principle, but because our sending reputation is shared, and your spam lands in someone else's customer's spam folder.
This box is a summary and is not the agreement. The sections below are.
Who these terms are with
These terms are an agreement between you — or the company you are acting for — and
Trohld AS, registered at Ladebekken 38, 7041 Trondheim ("Misralo", "we", "us"). They cover Announcer, our API at
mail.misralo.com, the dashboard at
announcer.misralo.com, and this website.
By creating an account or sending a request to the API, you accept these terms. If you are agreeing on behalf of a company, you are confirming you have the authority to do that. If you do not accept them, do not use the service.
Our Privacy Policy explains what we do with data and forms part of this agreement.
Your account
- You must be 16 or older, and give us an email address that reaches you.
- Keep your credentials to yourself. API keys are shown once, at creation, and act as you — anyone holding one can send under your verified domains. Treat a leaked key as an incident: revoke it in the dashboard and create a new one.
- You are responsible for what happens under your account, including what your own code does with it.
- One account per organisation. Do not open several to work around plan limits.
Domains and DNS
You may only add domains you own or are authorised to send for. Adding a domain generates a signing key, and we will not send from that domain until the DNS record we give you actually resolves — we would rather refuse than let unsigned mail out under your name.
If you lose control of a domain, remove it from your account. Continuing to send from a domain you no longer control is a breach of these terms.
What you may send
Announcer is built for transactional mail: password resets, receipts, alerts, notifications — messages a specific person is expecting because of something they did.
You may not use the service to send:
- Unsolicited bulk email, of any kind, to recipients who have not asked to hear from you. A list you bought, scraped, harvested or inherited is not consent.
- Phishing, spoofing, or anything designed to make a recipient believe a message came from someone it did not.
- Malware, or links intended to deliver it.
- Content that is unlawful where you are or where the recipient is, that infringes someone's rights, or that harasses, threatens or defames a person.
- Mail to addresses on your suppression list, or attempts to circumvent that list. Hard bounces and complaints go on it automatically and stay there for a reason.
You also may not:
- Probe, load-test, or attempt to break the service, or work around rate limits, plan allowances or authentication.
- Resell access, or use the API as a general-purpose mail relay for third parties.
- Use the service in a way that damages our sending reputation or that of other customers.
If a recipient tells you to stop, stop. If you are sending anything that looks like marketing, applicable law — the GDPR and the ePrivacy rules in the EEA, CAN-SPAM in the US — is your responsibility to comply with, including the unsubscribe mechanism.
Report abuse of the service to [email protected].
Plans and limits
The free plan covers 100 messages a day and 2 domains, and it is a plan rather than a trial: it does not expire. Paid tiers are not live yet. Nothing on the pricing page about them is an offer or a commitment to a price, and we will not charge you anything without asking first.
Limits are applied per account and we may adjust yours — up, when you ask and it makes sense; down, if your sending is causing problems. Requests over your limit are refused with an HTTP 429 rather than queued indefinitely.
Availability
We will make a genuine effort to keep the service up and your mail moving, and we will tell account holders about planned work that will interrupt it. But the free plan comes with no uptime commitment and no SLA, and we may change, suspend or discontinue parts of the service. If we ever discontinue the service outright, we will give account holders reasonable notice and time to export their data.
Delivery itself is not something anyone can guarantee. We sign your mail properly and hand it to the receiving server; whether a mailbox provider accepts it, files it, or drops it is their decision, made against your domain's reputation.
Your mail is yours
You keep every right you have in the content you send. You grant us only the permission we need to run the service: to transmit, sign, and store the delivery records described in the Privacy Policy. We do not read your mail, we do not store message bodies, and we do not use your content to build anything of our own.
Suspension and termination
We may suspend or close an account that breaches these terms. Where the problem is fixable and not urgent, we will contact you first and give you a chance to fix it. We will act immediately, without notice, where sending is actively harmful — an ongoing phishing campaign, a compromised key being used to blast spam, anything that puts the shared sending reputation at risk.
You can close your account at any time from the dashboard. On closure we delete your data as described in the Privacy Policy. Export anything you want to keep first.
No warranties
The service is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that any particular message will be delivered.
Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential loss, for lost profits, revenue, data or goodwill, or for the consequences of a message failing to arrive.
Our total liability arising out of or relating to this agreement is limited to the greater of the amount you paid us in the twelve months before the claim, or €100. If you are on the free plan, that means €100.
Nothing here limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, for fraud, or any right you have as a consumer under mandatory local law.
Your responsibility for what you send
If a third party brings a claim against us because of the mail you sent, the content in it, or your breach of these terms, you will cover our reasonable costs in dealing with it. We will tell you promptly about any such claim and will not settle it without talking to you.
Changes to these terms
We may update these terms. The date at the top changes when we do. For material changes we will email account holders at least 30 days before they take effect, and continuing to use the service after that means you accept them. If you do not, close your account.
Governing law
These terms are governed by Norwegian law, and disputes go to the Norwegian courts. This does not deprive you of the protection of mandatory consumer law in your country of residence.
If a provision here turns out to be unenforceable, the rest stays in force. Our not enforcing something on one occasion is not a waiver of it.
Contact
[email protected] for anything about these terms, [email protected] to report abuse.